Shipping policy

Shipping Policy - AuraPet

Processing Time
Orders are typically processed within 1-3 business days after payment is confirmed.

Shipping Time

• Standard shipping usually takes 7-15 business days depending on your location.
• Delivery times may vary due to customs, local postal services, or high-demand periods.

Shipping Costs

• Free shipping on all orders over $35.
• Orders under $35 will show the shipping cost at checkout.

Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package.

International Shipping
We currently ship to most countries. Customs fees, import duties, or taxes (if any) are the responsibility of the customer.

Lost or Delayed Packages
If your package is significantly delayed or marked as lost, please contact us. We will work with the shipping carrier to resolve the issue or provide a replacement/refund where appropriate.

Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.